Privacy Policy

At Dhiviksha, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

By using our site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We collect personal information you provide voluntarily, such as:

Name
Email address
Shipping address
Billing address
Phone number

2. How We Use Your Information

We use the information collected to:

Process and fulfill orders
Communicate with you (order updates, support, promotions)
Improve website functionality and customer experience
Prevent fraud and ensure site security
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, including:

Remembering login sessions and preferences
Tracking website performance and usage
Delivering personalized advertisements (if applicable)
You can control or disable cookies via your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

Payment processors (Razorpay)
Shipping carriers (e.g., Professional Courier, DHL)
Marketing and analytics tools (e.g., Google Analytics)
Legal authorities, if required by law
Each third-party service provider is bound by confidentiality and data protection agreements.

5. Data Security

We implement reasonable security measures to protect your information, including:

SSL encryption
Secure payment gateways
Access control and authentication systems

However, no system is 100% secure, and we cannot guarantee absolute data protection.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and update your personal information
Request deletion of your data
Opt out of marketing communications
Withdraw consent where applicable

You can make these requests by contacting us at [your@email.com].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data immediately.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing personal information.

9. International Users

If you are accessing the site from outside India, please be aware that your information may be transferred to, stored, and processed in India.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Continued use of the site after changes indicates acceptance.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📧 Email: dhiviksha.2023@gmail.com
📍 Address: 34/39-A, S.V Colony Extension, 2nd Street, P.N Road, Tiruppur – 641 601